Please: We do not offer free advice over the phone. Our call center
employees are not trained to answer technical questions. You'll need to
set an appointment for a technician to visit you in person.
We DO offer a
phone/e-mail consultation service with Gene or Marge Padgitt at $100 per hour billed by
the minute.
DUE TO THE EXTREME NUMBER OF PHONE CALLS WE ARE GETTING RIGHT NOW, WE
APOLOGIZE FOR NEEDINGTO GET BACK TO YOU WITHIN 24 HOURS MON -FRI, and will return your call as soon
as possible. If you get voice mail, we ARE in the office, and will return your
call.
If you have an emergency (i.e. NO HEAT) please let us know and your
call will be a priority.
Note: We are closed December 24 -
January 1 and will return January 2
Telephone
Local Missouri 816-461-3665
Local Kansas 913-498-2446
FAX
816-461-2818
Mailing Address
HearthMasters, Inc. 1134 S Pearl Street
Independence, MO 64050
E- mail
Alex Dorsch- Reception, office assistant.
Tamie
Dorsch- Schedules all appointments, repair work, and consultations for
our crews.
(Please let us know what city you live in when contacting
us by e-mail)
1136 S Pearl Street, Independence, MO 64050 By appointment only
Brick red color building (used to be a house) with twisted chimney.
Please park in
back or in the church parking lot across the street.
Office By appointment only. Call first to make sure we're in.
1134 S Pearl St., Independence, MO 64050 Hours
8:30 AM - 5:00 PM Monday - Friday
Out for lunch from 12 -1 (usually)
Open some Saturdays in the Fall Closed
July 4, Memorial Day, Labor Day, Thanksgiving day and the day
after,
and Dec 24 - Jan 2
Deliveries
Deliveries are taken at three different locations.
Please call 816-461-3665 before sending any shipments.
Payments
You may pay for services with a check, cash, or by credit cart through Pay Pal. Send pay pal payments to
ympadgitt@yahoo.com. You
do not need to set up an account on Pay Pal to make payments and it is
secure.
