Visit our
online store for mantels, fireplace accessories and overstock items:
Contact
and Payment Information
Please: We do not offer free advice over the phone. Our call center
employees are not trained to answer technical questions. You'll need to
set an appointment for a technician to visit you in person.
We DO offer a
phone/e-mail consultation service at $100 per hour billed by the minute for
out-of-town customers, or you may set an appointment with a technician at your
house. Most of the time, we will need to do an inspection in order to
diagnose a problem on site
If you are in the KC area, please call to set an
appointment with a technician.
DUE TO THE EXTREME NUMBER OF PHONE CALLS WE ARE GETTING RIGHT NOW, WE
APOLOGIZE FOR NEEDINGTO GET BACK TO YOU WITHIN 24 HOURS MON -FRI, and will return your call as soon
as possible. If you get voice mail, we ARE in the office, and will return your
call. If you have an emergency (i.e. NO HEAT) please let us know and your
call will be a priority.
Telephone
Local Missouri 816-461-3665
Local Kansas 913-
Toll-free 866-461-3665
FAX
816-461-2818 (24 hours)
Mailing Address
HearthMasters, Inc. 1134 S Pearl Street
Independence, MO 64050
(Please let us know what city you live in when contacting
us by e-mail)
Warehouse/ Showroom
1136 S Pearl Street, Independence, MO 64050 By appointment only For large deliveries call 816-461-3665 in advance
Cream color house with sign on side. Please park in
back.
Office (Call first to make sure we're in)
1134 S Pearl St., Independence, MO 64050 Hours
8:30 AM - 5:00 PM Monday - Friday
Open some Saturdays in the Fall
Closed July 4, Memorial Day, Labor Day, Thanksgiving day and the day
after, and Dec 24 - Jan 2
Deliveries
Deliveries are taken at three different locations:
Please call 816-461-3665 before sending any shipments.
Payments
You may pay for services with a check, cash, or Pay Pal. Send pay pal payments to
ympadgitt@yahoo.com
